Software for liner agents has been Softship's core business for many years.

Though we expanded business across the whole of the shipping industry since 1989, we still look fondly upon our roots, which developed over time into state-of-the-art applications designed to provide future proof functions for your company.

Thus, the latest generation of Softship's agency solution, the Agency Suite ALFA, provides shipping agencies with a software solution that allows them to provide better customer service and care and the increase your principals satisfaction.

According to your requirements ALFA can consist of one or more of the components described below:

You choose your modules for ALFA.

BASE is the heart of Softship's ALFA.

It administrates all basic data; individual defaults are set here, for example ports, vessels, routes, services, customers, B/L-formats and commodities.

BASE also handles user security and authorisation and forms the working place for system administrators.

LINE is the leading multi-principal tool to handle the full scope of the liner agent’s daily business.

From original sales contact, customer relations can be developed to the point of successful bookings. Every step from sales & marketing through tariffs/quotations, bookings and documentation is integrated seamlessly within LINE.

LINE is fully EDI compliant and serves principals, terminals, depots, authorities and all your partners electronically with the required data.

CMC gives you control over the containers under your control. Automatic demurrage/detention supports you actively in realising the claims of your principals.

On line container movement History and Storage/Handling calculations facilitate your work, supply critical information on the current status and allow you to track in real-time the current location of the containers.

EDI-communication according to renowned EDIFACT standards is fully integrated.

AIDA consolidates all revenues to produce daily disbursements accounts for each principal, vessel, voyage, port, etc.

Integration with your accounting system allows an electronic transfer of all relevant data and avoids uneconomic double entry of data.

The EDI GUARD handles all tasks related to advanced file management. It is ultra-fast and scaleable from micro-LAN to WAN to server farm.

All functions needed for file handling and sharing are combined in only one application which delivers a solid reliability of nearly 100% due to socket-based connections.

The crucial boost to ROI is a thorough and online management analysis of the business data coming directly from other ALFA modules. This is SIBIA for you, a data warehouse application which gives you the transparency of business processes needed for an efficient use of your IT system.

SIBIA guides you through the complex layers and dimensions of the business events and helps you recognise where to hone business performance.