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Clients' testimonials

Hartmann Shipping Asia Pte. Ltd.

"We selected the Softship LIMA suite following a competitive tender process. The software is now installed in our Singapore head office and we intend to roll it out to our agency network shortly. As an operator of around 50 container and multipurpose vessels we needed an efficient software system to give transparency to our activities and also to provide extensive management reporting and analysis. We were particularly impressed with how LIMA facilitates the flow of data through the company and into our accounting system.

The Softship team developed an extensive project deployment plan including budget schedules and implementation time-tables to ensure all risks were identified and relevant issues managed during the installation process. The knowledge and expertise of the technical staff, helpdesk support, consultants and trainers was excellent and it was evident that the Softship team really understood their products and most especially our business. Although we experienced one or two minor hiccups, the installation went well, ongoing support is responsive and timely, and Softship has delivered on all its promises."

Harold Elegio
Head of IT
Hartmann Shipping Asia Pte. Ltd.

NileDutch

Watch an interview with Niledutch's managing director Jan-Willem de Braal:

Download the NileDutch testimonial as zipped MP4:

• short version as shown above (13 MB)
• extended version (19 MB)

Sea-Cargo

"We’ve been customers of Softship since 2006 and use their LIMA solution to handle our bookings, bills of lading, invoicing, container management and other activities. Many of the processes managed by LIMA are customer-facing and so it is vital that the applications are reliable. We opted for Softship’s hosted solution and we rely on the Softship team to ensure our applications and our data is available 24/7. To date, we’ve enjoyed 100% reliability with the only downtimes being for planned maintenance. Choosing the hosted solution also means we don’t need to invest in or maintain on-site hardware.

I’ve been particularly impressed with Softship’s positive and open attitude to the ongoing development of their software. Enhancements are implemented and shared, sometimes without any additional cost. And the wealth of shipping knowledge in the Softship team makes working with them very easy."

Steve Lingard
IT Manager
Sea-Cargo AS

Teamlines

"As one of Europe’s leading feeder container operators with interests reaching from Iberia to Russia, we selected the Softship LIMA solution for our door-door business and this from a shortlist of four software providers in 2009. LIMA is now installed in our head office as well as twelve branch offices throughout Europe. We chose the Softship suite for a variety of reasons, not least because it allows us to drill down into our operations and assess the financial contribution achieved from each and every booking we handle.

The installation process was managed professionally. Although we faced a number of initial challenges, the Softship team worked alongside us to iron-out these difficulties and to deliver a system that I am very satisfied with, and this within the timeframe and budget put forward at the project start.

Softship are true shipping people and really understand the language of our business which makes working with them very easy. Their software represents excellent value-for-money and is now delivering the benefits to Teamlines that I had anticipated."

Mads Soerensen
Chief Financial Officer
Teamlines

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