Customer care is our primary concern which is why we dedicate at least a third of our team to this vital activity. Our team of professionals are experts in our own software applications as well as IT systems architecture and programming. In addition, we pride ourselves on our in-depth shipping knowledge meaning we fully understand your business and speak the “language of shipping”.
Our professional consultants are the key to delivering effective and successful solutions. Their specialist industry knowledge – often gain through first-hand experience of working with shipping lines and agencies – allow them to quickly understand your specific requirements and to tailor our software to meet your exact specifications. All our team speak English and we also offer Spanish, Mandarin, German and Dutch. Key project management staff are ITIL and Prince2 certified.
Our team also offers more general business consulting to assist you to streamline your core business processes as well as support for your related IT systems and database solutions.
In addition, we offer our software as a fully hosted and supported solution which provides a cost-effective and flexible option for smaller or fast-growing companies.